A telecommunication company in New York, NY is looking for an IT Customer Service.

Job Title: IT Customer Service (JE) – IT
Pay: $55K – $90K/Y
Work Hrs: Full-Time Monday – Friday 9AM-5PM Eastern
Possible coverage for West Coast (12PM – 8PM Eastern)
Job Type: Permanent
Location: NY – New York

Job Description:

• Provide customer service over the phone, e-mail, and video conferencing in order to diagnose and troubleshoot any issues they may be having with their service in both Japanese and English.
• Respond to service related customer inquiries or troubleshooting by phone and email.
• Instruct network carriers to troubleshoots circuit outages and usability issues.
• Communicate with application service providers/resellers to respond to customer inquiries.
• Provide customers with remote instructions to isolate the cause of Internet connection outages.
• Provide customers with basic instructions on the use of the computer & network application services.
• Escalate trouble tickets to the engineering team once the work level of a service ticket is beyond the scope of the 1st level support.
• Manage ongoing service tickets and ensure the expected service levels.
  Send notices for planned or unexpected service outages to customers in a timely manner.
• Other duties as required

Requirements:

• IT related degree or related experience
• 2-3 years work experience
• Fluent Japanese Language Skills – Read / Write / Speak / Listen (Keigo required)
• Fluent English Language Skills – Read / Write / Speak / Listen

A Logistics Company in CA – South Bay is looking for an Import/Export Coordinator.

Job Title: Import/Export Coordinator ‐ Logistics
Pay: $22-$24/H
Work Hrs: Monday-Friday 8AM-5PM
Job Type: Temp to Perm
Location: CA – South Bay

Job Description: 

• Ensure that all documents are complete and conforms to corporate policies and Import / Export regulations Filings of ISF and Customs Clearance with Customs Brokers in a timely manner.
• Track all shipments and communicate with clients and vendors about the shipment’s status and progress.
• Receive, review, generate, or process import related documentation such as ISF’s, BL’s, Commercial Invoices, Arrival Notices, ATME’s and entry summaries.
• Filing AES’s and making bookings with NVOCC’s and Ocean Carriers.
• Arrange bookings with freight forwarders for outbound via Air shipments.
• Ensure to book truckers to meet customer’s requested delivery dates when possible. Ensure cargo pick-up and delivery on schedule.
• Provide excellent customer service to our customers and group affiliates.
• Accurate data entry to generate billing invoices and packets.
• Working with vendors to obtain and create quotations with management’s instructions.
• Investigate and resolve issues with management related to incoming / outgoing freight such as Overages, Shortages, and Damages (OS&D) and creating preliminary and final claims when necessary.
• Participate in meetings when requested by management.
• Conduct other duties not mentioned above based on instruction by manager Visiting customers/vendors for meeting including business trip if instructed by manager.

Requirements:

• High School Diploma or GED
• Over 3 years of experience of international freight forwarding business.
• Over 3 years of experience of working as an Import / Export Agent / Coordinator.
• Microsoft Word, Excel, Outlook Excellent written and verbal communications.
• Proficient in windows applications and systems.
• Experience or knowledge with AS400, a plus.

 

A Japanese telecommunications and IT services company in South Bay is looking for a IoT/Connected Car Projected Manager.

Job Title: loT/Connected Car Projected Manager
Pay: $85K-$150/K
Work Hours: Monday – Friday 9AM-5PM (Hybrid)
Job Type: Permanent
Location: CA – South Bay

Job Descriptions:

• Lead global projects from pre-sale phase to definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Create project timelines
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary according to project work plan
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Lead effort on RFQ and RFP’s responses
• Support the writing of project documentation such as requirements specification, design document, integration guide, etc. as defined in the statement of work.
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the schedule or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes
• Other duties as required

Requirements:

• 3-5+ years of direct experience in new product development and introduction on one or more of the following technology areas: Mobility, Telematics, IoT, Network Access Devices.
• 3-5+ years of Project Management experience
• Experience with SmartSheet
• Ability and willingness to travel, as needed, up to 20%
• Strong time management and problem solving skills
• Ability to speak both English Language and Spanish Language is preferred

A Japanese telecommunications and IT services company in Los Angeles, CA is looking for a Network Support Technician.

Job Title: Network Support Technician
Pay: $19.25-$21.64/H
Work Hours:7am-3pm, 3pm-11pm and 11pm-7am (three different shifts changing every week) including working weekends/holidays (5 workdays per week)
Job Type: Permanent
Location: CA – Los Angeles

Job Descriptions:

• Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services.
• Customer support, handling incoming customer calls and emails.
• Basic technical troubleshooting of network services following documentation such as action procedure and workflows.
• On the job training will be provided in the long term.

Requirements:

• Japanese Language Skills (Read, Write, Speak, Listen)
• English Language Skills (Read, Write, Speak, Listen)
• Basic PC Skills (Microsoft OS, Word, Excel, etc.)
• Be able to work any shift position including night shift and weekends (rotation)

A trading company in Los Angeles, CA is looking for a Logistics Coordinator.

Job Title: Logistics Coordinator
Pay: $23.50 – $27.50/H
Work Hours: Monday – Friday 8AM-5PM
Job Type: Permanent
Location: CA – Los Angeles

Job Descriptions:

• Input, update, and maintain sales orders, invoices, and bill-back data within the Company database
• Update and maintain customer records in Company database
• Maintain high levels of customer satisfaction by providing excellent service and building rapport
• Coordinate with the accounting department to assure the collection of payment in a timely manner
• Answer customer questions about product features, product benefits, and procedures
• Coordinate delivery logistics with freight forwarders, custom brokers, and customers to meet their needs
• Provide logistical support to warehouse shipping personnel by obtaining freight quotations and coordinating the shipping schedule
• Report any inventory or service issues to appropriate account manager immediately
• Coordinate inspections with local government agencies to comply export requirements: USDA, NOAA/USDC, LA County Agriculture, etc.
• Collaborate with the sales staff to monitor active purchase orders and ensure that orders are completed on time
• Attend semiannual inventory count on designated day, possibly on a weekend
• Attend Company events and functions outside of normal working hours
• Other duties as required from manager

Requirements:

• Business level English Language Skills – Read/write/speak/listen
• Basic Spanish Language Skills – Read/write/speak/listen, Business level Spanish preferred
• Conversational Japanese Language Skills Preferred – Read/write/speak/listen
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• High school diploma required. Bachelor’s Degree and above preferred
• 2+ years of relevant logistics experience required

A manufacturing equipment supplier in South Bay and Orange County, CA is looking for a Sales Representative.

Job Title: Sales Representative
Pay: $73K-96K /Y
Work Hours: Monday – Friday 7:30AM – 4PM or 8:30AM-5PM or 9:30AM – 6PM (Flexible)
Job Type: Permanent
Location: CA – South Bay OR Orange County

Job Descriptions:

• Conduct sales activities targeting major semiconductor and equipment manufacturers in the US.
• Maintain and enhance relationships with existing customers, ensuring their needs are met.
• Propose solutions based on customer needs and build long-term relationships.
• Gather and negotiate product specifications, delivery schedules, and pricing.
• Collaborate with technical teams to provide technical support and address issues.
• Research and propose solutions for new customer needs.
• Conduct market research and competitive analysis.
• Identify and develop new customer opportunities.
• Requires willingness for business trip within the US.

Requirements:

• Bachelor’s Degree or Above
• Minimum of 1 year of B2B Sales Experience
• Japanese and English Business Level or Higher

A manufacturing company in Los Angeles, CA is looking for a Warehouse Staff.

Job Title: Warehouse Staff
Pay: $43K/Y
Work Hours: Monday – Friday 8AM-4PM
Job Type: Perm
Location: CA – Los Angeles

Job Descriptions:

• Ensure internal policies and quality procedures are adhered to support organization’s goals and values. ü Inspection, shipping, and receiving of parts.
• Receive all documents and enter the data into the on-line system on the PC.
• Operate a data entry device to input and maintain lists and records.
• Create and update databases.
• Maintain a daily count of all claims processed
• Follow work procedures, work schedules and expedites workflow.
• Follow all inspection, receiving, shipping, splitting, kitting, inventory management and distribution operations by abiding to program, operational, and personnel policies and procedures as initiated by the Warehouse Manager.
• Operate forklift to perform duties.
• Ensure warehouse, machines, vehicles, and lifts used in the warehouse are regularly inspected and are in good condition.
• Ensure warehouse compliance with relevant business, and quality regulations.
• Follow all warehouse safety policies and regulations.
• Ensures quick, on time, and appropriate action for customers’ urgent requirements.
• Maintain the cleanliness of the warehouse per cleaning schedules provided.
• Other duties as assigned
•  

Requirements:

• HS Diploma
• 1+ years experience preferred
• Forklift Certification/OSHA
• Basic computer knowledge and skills of MS Word, Excel, PowerPoint, email and Internet. Must be able to perform advanced research on the internet
• Dangerous Goods certification ü Be able to pass TSA & C-TPAT background check

A manufacturing company in Riverside County, CA is looking for a After Service Engineer.

Job Title: After Service Engineer
Pay: $66K-$80K/Y
Work Hours: Monday – Friday 8AM-5PM
Job Type: Perm
Location: CA – Riverside County

Job Descriptions:

• Support clients for troubleshooting and preventative maintenance of compressor system
• Provide technical support for after sales and repair machine shop
• Develop procedure and processes for client and after sales
• Generate reports for equipment inspection, repairs, and troubleshooting
• Conduct analysis of client equipment trending for preventative maintenance or troubleshooting
• Other duties as necessary

Requirements:

• Bachelor of Science degree in Mechanical Engineering or related fields.
• Prior experience and knowledge of installation for all types of static and rotary equipment (pumps, compressors, etc.).

Benefits:

• Dental Vision Life and AD&D
• Short and Long term disability insurance
• 401k Savings with 50% match for first 5 % contribution
• 13 holidays
• Vacation
• Paid Sick Leave

A manufacturing company in Orange County, CA is looking for a Temp AR Clerk/Specialist.

Job Title: Temp AR Clerk/Specialist
Pay: $23 – $28/H
Work Hours: Monday – Friday 9AM-6PM
Job Type: Temp
Location: CA – Orange County

Job Descriptions:

• Supervises AR team members and assists in collecting outstanding balances.
• Performs daily cash applications and posting.
• Researches and solves payment discrepancies.
• Reconcile credit card payments and credits.
• Other duties as necessary

Requirements:

• Bachelors in Accounting preferred. Associates Degree; or equivalent combination of education and experience
• Between 1-3 years of previous experience in a similar position

A manufacturing company in Orange County, CA is looking for a Temp AR Collections Agent.

Job Title: Temp AR Collections Agent
Pay: $22 – $25/H
Work Hours: Monday – Friday 9AM-6PM
Job Type: Temp (Long Term)
Location: CA – Orange County

Job Descriptions:

• Monitoring aging reports, identifying accounts with overdue payments, keeping records of the amount owed and to keep record of resolution for each account.
• Locating debtors and contacting them via phone or email to address their overdue payments and determine the reason for the outstanding debt.
• Contacting customers to inform them on their delinquency, encourage on-time payments and set up payment plans that will facilitate good standing credit.
• Other duties as necessary

Requirements:

• High school diploma; associate’s or bachelor’s degree in business or related field preferred
• Familiarity with office management procedures and basic accounting principles
• Proficient computer skills including Microsoft Office Suites (Word, PowerPoint, and Excel)
• Excellent written and verbal communication skills