Unit Manager #11636

• Operational and leadership oversight
• Lead daily operations across multiple luxury Japanese restaurants to deliver consistent, culturally aligned guest experiences.
• Serve as a strategic partner to ensure each restaurant adheres to the brand’s cultural, culinary, and service standards.
• Provide on-the-ground leadership, rotating across units to audit, train, and coach teams for continuous excellence.
• Support end-to-end process management from pre-opening logistics (setup, training, etc.) to successful launch and stabilization of the restaurants.
• Financial & Business Management
• Manage P&L responsibilities, including revenue, labor, food costs, and operational expenses.
• Report on business trends, guest feedback, and regional KPIs to inform company-wide strategies.
• Team Development & Cultural Stewardship
• Recruit and inspire teams who bring the spirit of omotenashi to life through every guest interaction.
• Champion and cultivate an environment where discipline meets mindfulness, and every detail reflects a shared pursuit of authentic Japanese hospitality and service excellence.
• Guest Experience & Brand Integrity
• Engage with VIPs, dignitaries, and influential guests to deliver personalized, unforgettable dining experiences that embody the prestige and cultural depth of the brand.
• Proactively enhance guest feedback channels and service recovery processes to reflect trust, care, and authentic Japanese hospitality.
• Compliance & Quality Assurance
• Ensure compliance with food safety, labor, health, and liquor laws for that location.
• Uphold brand standards in cleanliness, service flow, and overall dining experience.
• Other duties as required

Job Requirements

• Deep understanding and respect for Japanese or Asian culinary culture and traditions, with the ability to incorporate those cultural elements into daily operations
• Strong leadership and adaptability to lead diverse teams and deliver high-standard, personalized guest experiences
• Financial management and operational execution skills in overseeing multi-unit restaurant operations
• Business-level Japanese proficiency (equivalent to JLPT N1 or N2)
• Willingness and flexibility to travel within assigned markets as needed
•  Management experience with Michelin-level or Japanese luxury hospitality brands (Multi-unit management experience is highly desirable.)
• Deep understanding of Japanese hospitality culture (omotenashi), with professional knowledge or hands-on experience in culinary, beverage, or guest-service operations
• Proven leadership experience in international or multicultural environmentsTrack record of successfully leading new restaurant openings or brand-launch projects