by on Title: Customer Service Associate
Type: Perm
FLSA: Non-Exempt
Location: CA – Orange County
Work Style: Hybrid 2-3 days at office
Hours: 8AM – 5PM (1 hour lunch)
Pay Range: $21.50 – $25.50/hr.
Benefit: Medical/Dental/Vision/Life Insurance/401K Employer Contribution – 100% of up to 4%/Paid Holidays and PTO
Job Description
- Customer Service for Credit Card and Road Assistant Service Operation
- Handle inbound and outbound calls, respond to emails, and ensure timely resolution of customer issues
- Address customer needs promptly, ensuring they leave the call happy and satisfied
- Other duties as required
Job Requirements
- Bachelor’s degree preferred
- Strong verbal and written communication skills
- Basic PC skills (Outlook, Word, Excel)
- Bilingual in English and Japanese
- Ability to multitask and prioritize tasks effectively
