Title: Unit Manager
Type: Direct-Hire
FLSA: Exempt
Location: NY – New York
Work Style: In-Person 4 days – Fridays work from home
Hours: Monday- Friday
Pay Range: $120,000/Year
Benefit: Medical/ Dental/ Vision
Job Description
- Operational and leadership oversight
- Lead daily operations across multiple luxury Japanese restaurants to deliver consistent, culturally aligned guest experiences.
- Serve as a strategic partner to ensure each restaurant adheres to the brand’s cultural, culinary, and service standards.
- Provide on-the-ground leadership, rotating across units to audit, train, and coach teams for continuous excellence.
- Support end-to-end process management from pre-opening logistics (setup, training, etc.) to successful launch and stabilization of the restaurants.
- Financial & Business Management
- Manage P&L responsibilities, including revenue, labor, food costs, and operational expenses.
- Report on business trends, guest feedback, and regional KPIs to inform company-wide strategies.
- Team Development & Cultural Stewardship
- Recruit and inspire teams who bring the spirit of omotenashi to life through every guest interaction.
- Champion and cultivate an environment where discipline meets mindfulness, and every detail reflects a shared pursuit of authentic Japanese hospitality and service excellence.
- Guest Experience & Brand Integrity
- Engage with VIPs, dignitaries, and influential guests to deliver personalized, unforgettable dining experiences that embody the prestige and cultural depth of the brand.
- Proactively enhance guest feedback channels and service recovery processes to reflect trust, care, and authentic Japanese hospitality.
- Compliance & Quality Assurance
- Ensure compliance with food safety, labor, health, and liquor laws for that location.
- Uphold brand standards in cleanliness, service flow, and overall dining experience.
- Other duties as required
Job Requirements
- Deep understanding and respect for Japanese or Asian culinary culture and traditions, with the ability to incorporate those cultural elements into daily operations
- Strong leadership and adaptability to lead diverse teams and deliver high-standard, personalized guest experiences
- Financial management and operational execution skills in overseeing multi-unit restaurant operations
- Business-level Japanese proficiency (equivalent to JLPT N1 or N2)
- Willingness and flexibility to travel within assigned markets as needed
- Management experience with Michelin-level or Japanese luxury hospitality brands (Multi-unit management experience is highly desirable.)
- Deep understanding of Japanese hospitality culture (omotenashi), with professional knowledge or hands-on experience in culinary, beverage, or guest-service operations
- Proven leadership experience in international or multicultural environmentsTrack record of successfully leading new restaurant openings or brand-launch projects

