Field Service Engineer

Teruko Weinberg, Inc., job recruitment agency, is looking to fill the following Field Service Engineer for its client in CO – Colorado Springs:

Title: Client On-site Field Service Engineer
Type: Direct
FLSA: Non-Exempt
Location: CO – Colorado Springs
Work Style: In-person
Hours: 8 AM – 5 PM with overtime as necessary – on call if needed
Pay Range: $43.27 to $64.94/hour
Benefit: Medical/Dental/Vision insurance, 401k, disability insurance, etc.
Travel: Domestic: %10, International %0 – 5

Job Description:

• Perform installation, start-up, qualification, maintenance, and repair of ion implantation equipment at customer sites
• Diagnose and troubleshoot mechanical, electrical, and vacuum system issues, utilizing schematics, manuals, and diagnostic tools
• Execute preventive maintenance (PM) procedures and equipment upgrades in accordance with company standards
• Respond to service calls and minimize equipment downtime through effective problem resolution
• Accurately document service activities, including field service reports, parts usage, and technical findings
• Interface directly with customers to provide status updates, technical explanations, and recommendations
• Support root cause analysis and implement corrective and preventive actions (CAPA)
• Maintain and manage assigned tools, test equipment, and service inventory
• Ensure compliance with all safety standards, including customer LOTO (Lockout/Tagout), electrical safety, and site-specific requirements
• Assist in equipment acceptance testing, process qualification, and performance validation activities
• Provide basic operational guidance and training to customer personnel when required
• Escalate complex technical issues to engineering or factory support teams as appropriate
• Support installation planning, including site readiness verification and coordination with logistics teams
• Participate in continuous improvement initiatives to enhance service quality, reliability, and efficiency
• Maintain a high level of professionalism, representing company positively at all customer sites
• Other duties as required
• Be available to travel for follow up trainings or urgent issues as needed.Job Requirements:
  
• Preferred: Bachelor’s degree in electronics, Mechanical, or Software Engineering, or a related field.
• 3+ years of experience in ion implanter systems is required.
• Knowledge of ion implanter principles and practices.
• Strong troubleshooting skills across mechanical, electrical, and vacuum technologies.
• Prior experience working in a cleanroom and understanding of cleanroom procedures
• Be able to provide solutions to complex problems and communicate those to the customer and internal teams.
• Ability to read and interpret electrical schematics, mechanical drawings, and technical documentation.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers, vendors, and global team members.
• Ability to work independently, prioritize tasks, and operate with minimal supervision.
• Experience working effectively with diverse, global, and cross-cultural teams.
• Professional communication skills
• Emphasis on safety and compliance
• Strong analytical skills, including data gathering, analysis, and interpretation.
• Proficiency with PCs and standard business software (Microsoft Word, Excel, PowerPoint, Google Workspace, and MS Teams).
• Ability to maintain confidentiality and handle sensitive information.
• Valid driver’s license.
• Be able to lift up to 50lbs if needed