by on Teruko Weinberg, Inc., job recruitment agency, is looking to fill the following Branch Customer Support – NY # 11836 for its client in NY – New York:
Title: Branch Customer Support
Type: Temp to possible perm
FLSA: Non-Exempt
Location: NY – New York
Work Style: In-person
Hours: Monday, Friday, Saturday and other days to make a full time schedule 9AM – 6PM
Pay Range: $18-$20 per hour
Key Responsibilities:
Customer Engagement:
- Greet customers warmly and assist them in identifying their needs.
- Provide knowledgeable information about products and services to help customers make informed decisions.
Sales Support:
- Actively promote and sell products on-site, ensuring that sales targets are met or exceeded.
- Utilize effective sales techniques to drive revenue.
Product Demonstration:
- Conduct product demonstrations and presentations to showcase features and benefits, addressing any questions or concerns from customers.
Relationship Building:
- Develop and maintain strong relationships with customers to encourage repeat business and referrals.
- Provide exceptional customer service to enhance customer satisfaction.
Inventory Management:
- Assist in maintaining the presentation of merchandise, ensuring that products are well-stocked, organized, and visually appealing.
Sales Reporting:
- Keep accurate records of sales transactions and customer interactions.
- Prepare reports on sales performance as required.
Team Collaboration:
- Work closely with other team members to ensure a cohesive approach to customer service and sales strategies.
Qualifications:
- Previous experience in retail sales or a customer service role is preferred.
- Strong communication and interpersonal skills, with the ability to engage effectively with diverse customers.
- Basic understanding of sales principles and practices.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency in using point-of-sale (POS) systems and handling cash transactions.
- A friendly, energetic personality with a strong customer service focus.
- This position may require standing for extended periods and lifting moderate weights (up to 30 lbs)
Education:
- High school diploma or equivalent; additional education in marketing or related fields is a plus.
