by on Teruko Weinberg, Inc., job recruitment agency, is looking to fill the following Japanese Bilingual Inside Sales for its client in CA – South Bay:
Title: Inside Sales
Type: Perm
FLSA: Non-Exempt
Location: Torrance, CA
Work Style: Fully in-office
Hours: 8AM – 5 PM
Pay Range: $50,000 – 55,000/ year
Job Description:
- Manage and maintain customer accounts
- Receive and handle inquiries from the factory, contract manufacturers, and OEMs
- Project and manage the customer’s demand through forecasting and inventory management
- Order entry [ERP], scheduling assemblies, and arranging shipments
- Contact buyers to follow up orders and inquiries
- Update customer orders via WebEDI or Open Order Reports
- Conduct and follow up on returned materials [i.e., RMAs]
- Maintain and distribute marketing tools [e.g., catalogs, manuals, and software]
- Organize and manage quotations
- Take on projects and tasks assigned by Management
- General clerical duties
Job Requirements:
- English [e.g., speaking, reading, and writing], Japanese is a plus
- Experienced in manufacturing or distribution industries
- Minimum 2 years’ experience in a customer service or support role
- Experienced in project management, forecasting, and inventory control
- Experienced in computer skills (e.g., ERP or MRP, Microsoft Office, Excel)
- Capable of effectively handling all aspects of order and delivery schedules of overseas production programs
- Strong negotiation and interpersonal skills (e.g., lead-time and schedule arrangement)
- Ability to work efficiently and meet tight deadlines
- Provide excellent customer service
- Team player
