A Service Company in Orange County is looking for an Insurance Customer Service Representative.
Title: Insurance Customer Service Representative (JE) ‐ Customer Service
Type: Perm
Exempt: Non-Exempt
Location: CA – Orange County
Work Style: Fully In Person
Hours: 8AM – 5PM
Pay Range: $21.50-$25.50/H
Benefit: Medical, Dental, Vision, Life Insurance, HSA, 401K, Paid Holidays, PTO
Job Description:
- Phone and e-mail customer service and claim adjustment for customer, assistance, and concierge applications
- Document requests and information gathering from providers
- Accuracy of work is required
Requirements
- Japanese Language Skills: Fluent with professional Japanese in speaking, reading and writing
- English Language Skills: Fluent with professional English in speaking, reading and writing
- Basic operation on Windows/Word& Excel, e-mail, internet web browsing
- Type speed: 30 WPM+
- Over 1-3 years of customer service experience and leadership position experience is preferred.
- Customer service experience is NOT required