Inside Sales Representative (JE) ‐ Sales

A Manufactory Company in Orange County, CA is looking for an Inside Sales Representative (JE) ‐ Sales

Job Description

• Handles order taking, processing, and invoicing.
• Prepares shipping documents and schedules shipment pick-ups.
• Enters new customer data and other sales data to accounting software
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Process credit applications received from customers to set up credit terms.
• Reviews and manages A/R status and communicates with customers to collect pending payments.
• Estimates date of delivery to the customer, based on stock availability and the knowledge of the vendor’s production and delivery schedules.
• Assists in issuing purchase orders and placing new orders for non-stock products.
• Communicates well with the warehouse team on daily basis, and gives clear instructions for order/shipping.
• Sustains sales activities, proposals, and database updates.
• Reviews and makes corrective sales actions on low-profit accounts, as necessary.
• Monitors and evaluates activities and products of competitors, and maintains updated sales knowledge of Company products, sales policy, and operating procedures through training and personal development.
• Assists in creating and implementing effective advertisements to boost sales. Maintains and expands customer base by working closely with the Outside Sales department, building and maintaining rapport with key customers.
• Routing qualified opportunities to the appropriate Outside Sales representatives for further development and closure.
• Answers telephone calls, convey messages, and monitors the flow of e-mails.
• Answers routine product questions and directs questions to appropriate personnel.
• Updates information in CRM software.
• Handles various administrative duties assigned by management.
• Responds promptly to customer inquiries to determine customer needs and provides solutions, recommending products and enhancements to increase customer satisfaction and sales potential.

Requirements

• Accurate and detail oriented.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills
• Ability to multi-task, prioritize, and manage time effectively.
• Proficient with Microsoft Office Suite or related software.
• Must be able to legally work in the U.S. without any visa support. Physical Demand:
• Moderate physical effort is required.
• Work will involve walking, standing, bending, reaching, lifting, or carrying objects that typically weigh up to 40 lbs.