Inside Sales Coordinator ‐ Sales

A Trading Company in South Bay, CA is looking for an Inside Sales Coordinator‐ Sales

Job Description

• Respond to customer inquiries, process orders, and handle sales calls and emails.
• Build and maintain strong relationships with new and existing customers.
• Understand customer needs and provide effective solutions.
• Address and resolve customer complaints professionally.
• Ensure timely and clear communication with all customers.
• Provide accurate quotations and close sales effectively.
• Upsell and cross-sell products to maximize revenue.
• Promote e-commerce platforms to streamline customer purchasing.
• Monitor inventory levels and coordinate with suppliers for timely order fulfillment.
• Support credit collections by following up on outstanding payments and collaborating with the accounting team.
• Follow credit and order limit guidelines to manage risk.
• Work closely with the outside sales team, management, and suppliers to align on goals.
• Share market and customer feedback to support business strategies.
• Other duties as required

Requirements

• Prior sales or customer service experience preferred.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office applications.
• Basic math skills and the ability to learn product specifications.
• Customer-focused, proactive, and results-driven.
• High ethical standards and professionalism