A Trading Company in South Bay, CA is looking for a Customer Service – E/j+ ‐ Customer Service
Title: Customer Service – E/j+ ‐ Customer Service
Type: Perm
Exempt: non-exempt
Location: South Bay, CA
Work Style: In-person
Hours: Monday-Friday 9am-5pm (paid lunch) 8H/day
Pay Range: $38k – 45k/ Y
Benefit :Medical, Dental, Vision, Life, 401K, PTO
Exempt: non-exempt
Location: South Bay, CA
Work Style: In-person
Hours: Monday-Friday 9am-5pm (paid lunch) 8H/day
Pay Range: $38k – 45k/ Y
Benefit :Medical, Dental, Vision, Life, 401K, PTO
Job Descriptions
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Customer service over the phone and e-mail with customers in English and if possible in Japanese.
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Assist and guide customers with any issues they are having.
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High volume of e-mails and calls
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Other duties as required
Requirements
- Fluent English language skills for speaking and writing
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Japanese language skills would be helpful but not required.
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Prior B2B or B2C customer service experience would be helpful.
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Must be able to complete high volume e-mails and calls
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Good communication and follow up skills.
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Good typing skills