by on A Manufacturing Company in Rutherford, NJ or Farmington Hills, MI is looking for an Account Manager ‐ Accounting
Title: Account Manager
Type: Direct
FLSA: Exempt
Location: Rutherford, NJ or Farmington Hills, MI
Work Style:
Hours: 8:00-5:00 or Flexible
Pay Range: $100K -$110K / Y
Benefit: Medical, Dental, Vision, 401K, PTO, Life Insurance
Travel: up to 50% locally and domestically with international travel to Asia as needed
Job Description
- Understand and promote company products and services.
- Help build and maintain a sales pipeline and client database, scheduling and attending sales meetings to provide progress updates, and researching and sharing industry needs.
- Identify new sales opportunities through marketing internal and external networking initiatives, and customer referrals.
- Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.
- Manage customer inquiries, navigating customer needs, and generating business.
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Manage existing client accounts by ensuring that customers remain highly satisfied with the product and service offering.
- Survey, develop, and implement effective plans to retain and grow existing client base.
- Identify client needs and communicate how products and services fulfill those needs.
- Draft proposals and quotes to convince potential and existing customers to purchase new or additional products and services.
- Provide ongoing sales forecasts for supply and manufacturing departments.
- Collect customer feedback to determine product and service shortfalls and identify new opportunities for market growth.
- Process and issue purchase orders and invoices. Verify accuracy of orders
- Other duties as required
Requirements
- Bachelor’s in science or chemical engineering (or relevant bachelor’s degrees)
- Minimum of 5 years’ working experience in sales, marketing, or related field
- Technical Background and/or Master’s degree in relevant areas is a plus
- Computer literacy with MS office (Word, Excel, PPT)
- Accuracy and attention to detail
- Excellent selling, negotiation and communication skills
- Proven ability to plan and manage resources
- Ability to work independently and as part of a team
- Ability to create and deliver engaging presentations
